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How do I get reviews of a business listed on Trustpilot?

Trustpilot is a Danish consumer review platform founded in Denmark in 2007. The platform hosts reviews of businesses worldwide, helping companies receive valuable feedback and use it to improve their products. It also helps consumers to shop with confidence, allowing them to learn useful information about a product without having to purchase it.

With Business Data API, you can obtain feedback data on businesses listed on Trustpilot. Our new Trustpilot Reviews endpoint will provide you with a list of reviews of any establishment on the platform. In the following paragraphs, we will demonstrate how to use it.

1 First, call the Task POST endpoint of Trustpilot Reviews.

POST https://api.dataforseo.com/v3/business_data/trustpilot/reviews/task_post

2 Add the domain field to the Task POST body and specify the domain of a business profile you would like to receive customer feedback on. The domain parameter can be found on the Trustpilot website as a part of the URL pointing to the specific local establishment. For example, here is the URL of The Pearl Source on Trustpilot:

https://www.trustpilot.com/review/www.thepearlsource.com

The domain of this establishment is www.thepearlsource.com

If you don’t want to manually collect domains of different businesses on Trustpilot, you can do it automatically with the help of our API. Using the Search endpoints of Trustpilot, you can receive a list of businesses relevant to a specific keyword, along with the domain of every establishment. Refer to this help center article to learn more.

3 Specify the number of reviews to be returned in the API response. To do that, add the depth parameter and set it to the desired value.

We strongly recommend setting the parsing depth in the multiples of twenty as our system processes twenty reviews in a row. In other words, you will be charged for every 20 reviews returned. Thus, if you specify depth as 21 you will be charged for 40 reviews. The price for 20 reviews is $ 0.00075.

Default depth value: 20.

Your POST request should be structured as in the following example:

[
    {
    "domain": "www.thepearlsource.com",
    "depth": 20
    }
]

4 Copy the Task ID from the response and call the Task GET endpoint of Trustpilot Reviews to retrieve the results.

GET https://api.dataforseo.com/v3/business_data/trustpilot/reviews/task_get/$id

In the API response, you will find the specified number of reviews of the indicated business, along with other valuable data.

{
    "version": "0.1.20220208",
    "status_code": 20000,
    "status_message": "Ok.",
    "time": "0.0810 sec.",
    "cost": 0,
    "tasks_count": 1,
    "tasks_error": 0,
    "tasks": [
        {
            "id": "02111319-2806-0358-0000-708aca764656",
            "status_code": 20000,
            "status_message": "Ok.",
            "time": "0.0226 sec.",
            "cost": 0,
            "result_count": 1,
            "path": [
                "v3",
                "business_data",
                "trustpilot",
                "reviews",
                "task_get",
                "02111319-2806-0358-0000-708aca764656"
            ],
            "data": {
                "api": "business_data",
                "function": "reviews",
                "se": "trustpilot",
                "domain": "www.thepearlsource.com",
                "depth": 20,
                "language_name": "English",
                "language_code": "en",
                "location_name": "United States",
                "device": "desktop",
                "os": "windows"
            },
            "result": [
                {
                    "domain": "www.thepearlsource.com",
                    "type": "trustpilot_reviews",
                    "se_domain": "trustpilot.com",
                    "check_url": "https://www.trustpilot.com/review/www.thepearlsource.com?languages=all",
                    "datetime": "2022-02-11 11:20:30 +00:00",
                    "title": "The Pearl Source",
                    "location": "US",
                    "reviews_count": 11301,
                    "rating": {
                        "rating_type": "Max5",
                        "value": 4.8,
                        "votes_count": null,
                        "rating_max": 5
                    },
                    "items_count": 20,
                    "items": [
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 1,
                            "rank_absolute": 1,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62061242441cb9c24735858f",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 4,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": false,
                            "language": "en",
                            "timestamp": "2022-02-11 07:37:38 +00:00",
                            "title": "Pearl ring is really excellent and suit…",
                            "review_text": "Pearl ring is really excellent and suit my wife taste. I would suggest you check them out and see what they have to offer, perfect! Customer services is excellent too!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Matthew",
                                "url": "https://www.trustpilot.com/users/6206123ae6b7310012a1d661",
                                "image_url": "https://user-images.trustpilot.com/6206123ae6b7310012a1d661/73x73.png",
                                "location": "NL",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 2,
                            "rank_absolute": 2,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6205cb18bc5a51af69becd7a",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-11 02:34:00 +00:00",
                            "title": "Product Excellent",
                            "review_text": "Product Excellent, Delivery Exceptional, Totally Proffessional and will buy again in the future",
                            "review_images": null,
                            "user_profile": {
                                "name": "Dave Trout",
                                "url": "https://www.trustpilot.com/users/6205cb17a3bb780013ff3e43",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 3,
                            "rank_absolute": 3,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6205a3d0441cb9c2473564a3",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 23:46:24 +00:00",
                            "title": "Great price",
                            "review_text": "Great price, fast delivery. The box was really fancy and impressive. My wife loves the earrings and bracelet.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Christopher Stein",
                                "url": "https://www.trustpilot.com/users/6205a3cee6b7310012a193d4",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 4,
                            "rank_absolute": 4,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/620592d7441cb9c247355ca6",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 22:33:59 +00:00",
                            "title": "Easy to use website",
                            "review_text": "Easy to use website. Prompt delivery and excellent product. Superb!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Dave Hudson",
                                "url": "https://www.trustpilot.com/users/5fb8edccb65d930019faa137",
                                "image_url": null,
                                "location": "GB",
                                "reviews_count": 9
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 5,
                            "rank_absolute": 5,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6205603ebc5a51af69be8c00",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 18:58:06 +00:00",
                            "title": "I bought 4 pairs of earrings from…",
                            "review_text": "I bought 4 pairs of earrings from Thepearlsource. The Tahitian black pearls are not true black as I expected. 1 pearl has a scratch. I guess noone can see it when I wear the earrings. Overall, they are pretty. I love them. I will come back for more.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Do",
                                "url": "https://www.trustpilot.com/users/6205603ca3bb780013fefcc0",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 6,
                            "rank_absolute": 6,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62055283441cb9c247351c94",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 4,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 17:59:31 +00:00",
                            "title": "Very satisfied with pendant & quality",
                            "review_text": "Very satisfied with pendant & quality.  Really more of a 4.5 star rating imo.  Thank you.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Michael Y.",
                                "url": "https://www.trustpilot.com/users/6205528208903800132bf876",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 7,
                            "rank_absolute": 7,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62054b98441cb9c2473512e4",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 17:30:00 +00:00",
                            "title": "Good stuff at good prices !!",
                            "review_text": "Good stuff at good prices !!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Tom Vinson",
                                "url": "https://www.trustpilot.com/users/57a4dceb0000ff000a383337",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 12
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 8,
                            "rank_absolute": 8,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62054657bc5a51af69be6899",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 17:07:35 +00:00",
                            "title": "Such beautiful pearls!!",
                            "review_text": "Such beautiful pearls!  The pearls came packaged very well.  Came very quickly as promised.  The box they came in was beautiful.  The pearls are divine!!!!  I can't say anything but this, This company knows customer service, and they do it right.  These pearls were bought for my daughter for her upcoming wedding day.\nKim Trinidad",
                            "review_images": null,
                            "user_profile": {
                                "name": "Kimberly A Trinidad",
                                "url": "https://www.trustpilot.com/users/620546565993620012e7d577",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 9,
                            "rank_absolute": 9,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62054651bc5a51af69be688f",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 17:07:29 +00:00",
                            "title": "Best online jewelry experience",
                            "review_text": "Phenomenal price, fast shipping, great packaging, my wife loves the set. I couldn't be happier!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Jason Lindquist",
                                "url": "https://www.trustpilot.com/users/62054650dc820e00121e0706",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 10,
                            "rank_absolute": 10,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6204f7ffbc5a51af69bdff84",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": false,
                            "language": "en",
                            "timestamp": "2022-02-10 11:33:19 +00:00",
                            "title": "I recommend this store for your…",
                            "review_text": "I recommend this store for your purchases and you will definitely not regret it, high quality clothes at reasonable prices",
                            "review_images": null,
                            "user_profile": {
                                "name": "Percival Hudson",
                                "url": "https://www.trustpilot.com/users/6200f62452b64d0012f4fdc5",
                                "image_url": "https://user-images.trustpilot.com/6200f62452b64d0012f4fdc5/73x73.png",
                                "location": "FR",
                                "reviews_count": 2
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 11,
                            "rank_absolute": 11,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6204c5b2441cb9c24734658a",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 07:58:42 +00:00",
                            "title": "Beautiful quality Jewellery",
                            "review_text": "The beautiful Tahitian ring arrived, fantastic quality, well packaged and took just 2 days to arrive. Unfortunately I had to return it because I ordered the incorrect size. The returns process was very easy. I re-ordered the correct size, and again, it only took 2 days to arrive. With regards to the return , the customer service was outstanding, with particular thanks to Lauren and Celene. The quality of the ring is outstanding and the customer service was second to none. Thank you Pearl Source.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Pete",
                                "url": "https://www.trustpilot.com/users/6204c5b108903800132b8cff",
                                "image_url": null,
                                "location": "GB",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 12,
                            "rank_absolute": 12,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6204824ebc5a51af69bdaa4b",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-10 03:11:10 +00:00",
                            "title": "The wife loves them!!",
                            "review_text": "I got earrings for my wife and she loved them. They are very beautiful I recommend for sure!!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Benjamin Badagliacco-Cabrera",
                                "url": "https://www.trustpilot.com/users/6204824d2fb8020012fca050",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 13,
                            "rank_absolute": 13,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62043167bc5a51af69bd88ce",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 21:25:59 +00:00",
                            "title": "Love, love, love",
                            "review_text": "Wow, purchased Tahitian Black Pearl studs for my daughters birthday. To go with a ring I had given her that I had purchased in Tahiti. \n\nI had never heard of The Pearl Source however, having read the many glowing wonderful reviews put my mind at ease.\n  \nI too can now add to that list, awesome detailed & easy to navigate website with prompt & helpful online customer service, tracked & super quick delivery to Australia within (5-7 days), beautifully packaged & the stunning earrings (gold AAA 8mm) - magnificent! \n\nThe best online shopping experience I’ve ever had, highly  recommend would definitely purchase through them again - Thank You The Pearl Source",
                            "review_images": null,
                            "user_profile": {
                                "name": "Sharne Tanner",
                                "url": "https://www.trustpilot.com/users/62043165f21101001222ea1a",
                                "image_url": null,
                                "location": "AU",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 14,
                            "rank_absolute": 14,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/62041843bc5a51af69bd6f07",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 19:38:43 +00:00",
                            "title": "Quality product",
                            "review_text": "Quality product, reasonably priced and timely delivery, recommend without reservation.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Les Naylor ",
                                "url": "https://www.trustpilot.com/users/59fa091c0000ff000adcd9b0",
                                "image_url": null,
                                "location": "GB",
                                "reviews_count": 4
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 15,
                            "rank_absolute": 15,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/620412c2441cb9c247340b66",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 19:15:14 +00:00",
                            "title": "Beautiful Tahitian Pearls",
                            "review_text": "Beautiful Tahitian Pearls. Highly recommended.\nPrompt delivery.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Eva Z.",
                                "url": "https://www.trustpilot.com/users/620412c03f1e030012240821",
                                "image_url": null,
                                "location": "CA",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 16,
                            "rank_absolute": 16,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/620408fbbc5a51af69bd5c4a",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 18:33:31 +00:00",
                            "title": "Beautiful items",
                            "review_text": "Beautiful items, excellent advice, prompt shipping. I'm going to wear my pearl strand for my birthday party on Saturday! Thank you!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Ann K",
                                "url": "https://www.trustpilot.com/users/620408faee9b2b001230105c",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 1
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 17,
                            "rank_absolute": 17,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/620407a0bc5a51af69bd5a7e",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 18:27:44 +00:00",
                            "title": "Received my order of a pearl necklace…",
                            "review_text": "Received my order of a pearl necklace quickly. It is in a beautiful box along with a certificate of authenticity. The pearls are beautiful. I am very pleased with my purchase and will order again.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Millie J",
                                "url": "https://www.trustpilot.com/users/5eb3318c17f2afa0b976f8f7",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 2
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 18,
                            "rank_absolute": 18,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/620402d7bc5a51af69bd5414",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 18:07:19 +00:00",
                            "title": "Gorgeous Pearls!",
                            "review_text": "My Golden South Sea pearl studs are beautiful.  I’m completely happy with them.  They were packaged in an exquisite presentation box.  Great company!",
                            "review_images": null,
                            "user_profile": {
                                "name": "Jeannie Cook",
                                "url": "https://www.trustpilot.com/users/5965511b0000ff000aae3d2e",
                                "image_url": null,
                                "location": "US",
                                "reviews_count": 3
                            },
                            "responses": null
                        },
                        {
                            "type": "trustpilot_review_search",
                            "rank_group": 19,
                            "rank_absolute": 19,
                            "position": "left",
                            "url": "https://www.trustpilot.com/reviews/6203fc3d441cb9c24733edc9",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 5,
                                "votes_count": null,
                                "rating_max": 5
                            },
                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 17:39:09 +00:00",
                            "title": "Very Satisfied with Order",
                            "review_text": "Ordered this pendant, and there was a small glitch with the site where they said they were shipped and arriving in 2 days, but no tracking number was attached to the order. I contacted customer support who responded very quickly and sent over a tracking link promptly. It came the next day in a beautiful box, looked amazing, the pearl was of much high quality than I expected from the pictures. Very smooth and lustrous with some nice subtle undertone colors.",
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                                "name": "Aayush Sharma",
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                                "location": "US",
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                            "url": "https://www.trustpilot.com/reviews/6203f4e6bc5a51af69bd3f8e",
                            "rating": {
                                "rating_type": "Max5",
                                "value": 4,
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                            "verified": true,
                            "language": "en",
                            "timestamp": "2022-02-09 17:07:50 +00:00",
                            "title": "Pearls are beautiful",
                            "review_text": "Pearls are beautiful, did not get them on time as promised.",
                            "review_images": null,
                            "user_profile": {
                                "name": "Marco Venegas",
                                "url": "https://www.trustpilot.com/users/5cc849208eb10e6181ae29a8",
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}

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