Meet the newest addition to our Business Data API – Google My Business Questions and Answers endpoints! They provide a comprehensive overview of questions and answers associated with a specific Google Business Profile (formerly Google My Business profile).
What exactly is the Questions and Answers feature?
It’s a dedicated section within every GBP listing compiling questions asked by previous searchers about a business or place, along with corresponding answers from business owners or other searchers.
Here’s a snapshot of how the Q&A section appears on Google Maps.
Once you click More questions on a business listing, Google will take you to a dedicated section with all questions and answers for a correspondng business profile.
Using the new Questions and Answers endpoints, you collect all valuable data from this section, including the full text of all questions and related answers, unanswered questions, and metadata such as timestamps, and user information.
How can you leverage Questions and Answers endpoints?
The information you collect with Questions and Answers endpoints in Business Data API will come in handy when analyzing your competitors, managing feedback, as well as staying informed about consumer needs and preferences.
Ready to unlock new business insights? Check instruction for making calls to the Questions and Answers endpoints in our docs and estimate costs on our pricing page.