How to make a payment to DataForSEO?
Log in to your account and hit the ‘Add Funds’ button. You will then be redirected to our payment gateway, where you can specify the amount you’d like to pay, and choose a payment method.
Please avoid using a VPN when making a payment, as this may cause the payment system to block the transaction.
What payment methods do you accept? Will I get an invoice?
DataForSEO uses two payment gateways;
- Paddle – for users from the United States and most EU countries;
- FastSpring – for all other locations.
Currently, we accept PayPal and Amazon Pay, as well as Credit/Debit cards for purchases less than $5000. For $5000+ we can accept Wire Transfer or ACH. Please contact our 24/7 support team if you want to pay in Bitcoin or use an alternate payment method, such as WebMoney, Alipay, Giropay, PO, etc. And, of course, we provide an invoice for every transaction.
There is also an opportunity to set an auto-recharge option by specifying the minimal threshold of funds remaining on the account balance.
Will funds on my account expire at the end of the month?
DataForSEO does not require regular payments on a monthly basis. The funds on your account never expire. We offer a pay-as-you-go service, which means you can add a minimum of $50 to your account and use them for several months or whatever period of time until you use your funds up.
Based on your average spending, we will send a notification to your account email when you have five, four, three, two, and one day remaining to use the API. If you need to set up any custom notifications, please reach out to our support team.
How can I change payment details/credit card details/update information on my invoice?
For Paddle payments, you can edit your company and VAT details directly in the DataForSEO Dashboard or through Paddle Customer Portal.
Please note that you can edit the invoice information only once. If you specify the address-related fields when making a payment, you will not be able to edit these fields afterwards.
If your account uses FastSpring payment system or you need assistance with changing your payment or credit card details or other information that appears on your invoice, please contact our support team via chat or using a contact form.
How can I add a VAT? Can I request a tax refund/VAT refund?
When you pay for DataForSEO services through FastSpring or Paddle, VAT or other applicable taxes may be added automatically at checkout based on your billing country and other payment details. FastSpring and Paddle calculate and display the final tax amount during payment.
If you have a valid VAT ID, please enter it during checkout in the dedicated field provided by FastSpring or Paddle before completing your payment.
Adding VAT using FastSpring.
Note: The country selected in the upper-right corner should be the same as the country on your invoice. To add your company name and business address to your billing details, use the Company field.
Adding VAT if you are paying through Paddle.
Note: In Paddle, company details (name and business address) can be added in the VAT section displayed after you enter ZIP/Postcode and click Continue.
Adding your VAT ID helps FastSpring or Paddle correctly calculate the applicable tax for your order. In some cases, this may allow VAT to be removed at checkout or make your order eligible for a VAT refund after payment.
VAT can be refunded within 30 days of a charge when a valid VAT ID is provided and the order is paid with a credit/debit card or PayPal. Please contact us at [email protected] or reach out to our support via chat to request a tax refund.
What’s Paddle Customer Portal?
If your account uses Paddle as the payment provider, you will see the “Open Customer Portal” button in the Payments section of your DataForSEO dashboard. After clicking the button, you will be redirected to a secure Paddle-hosted portal, a secure and convenient way to manage your payments and billing account information.
To sign in, enter the email address associated with your billing account. Paddle will then send you a secure sign-in link to that email.
Inside the Paddle Customer Portal, you can do the following:
- View transaction history;
- Download invoices;
- Update payment methods;
- Manage subscriptions, including making changes or cancellations;
- Revise details on completed transactions.
To edit invoice details, go to the Payments section and select the required transaction from your transaction history.
Then click “View” or “Update” invoice in the upper-right corner of the transaction page. Please note that Paddle allows to update details pre invoice only once, so make sure all information is correct before saving your changes.
